3.61 update broke all reviews

  • Resolved meepmeepbee

    (@meepmeepbee)


    6 years ago

    Everything was fine on 3.60 updating to 3.61 broke all the reviews. Reverting back to the old version does not fix it! I am a premium license holder ??

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for using our plugin!

    It is very unlikely that 3.61 update broke the reviews. I see that the plugin’s page shows 2200+ updates already and this is the first report of an issue with the update.

    1. Do you see reviews in the admin area of your site?

    2. I checked your site, and it looks like WooCommerce reviews are disabled on your site. Can you please enable reviews as explained in this article: https://cusrev.freshdesk.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page

    Also, since you have a premium license, you’re welcome to use our priority support channel. Please drop an email to [email protected] and we will be happy to help.

    Thread Starter meepmeepbee

    (@meepmeepbee)

    Hi, I do see the reviews in the admin area, and reviews are not disabled I emailed you!

    Thread Starter meepmeepbee

    (@meepmeepbee)

    All set, the comments were off with another plugin for products

Viewing 3 replies - 1 through 3 (of 3 total)
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