3.4.1 Upgrade leads to error: Couldn't write to: /blog/wp-content/cache/uldn't

  • Resolved Beth Quinn Barnard

    (@beth-quinn-barnard)


    12 years, 4 months ago

    This is my second try posting to this forum. Apologies if I’m somehow overlooking the first post, but I sure can’t find it.

    After the automatic upgrade failed, I did a manual upgrade to 3.4.1 today, including following the direction: “wp-content/cache…folder should be deleted.”

    Following the upgrade, I checked my pages, posts, and images — they’re all there. However, when trying to visit the website (any page), I get a blank white page with the following message: “Couldn’t write to: /blog/wp-content/cache/wp-cache-887e84c1636e8b192bdd6f145200b83b.html”

    Please tell me how to get this website up and running again.

    BQB

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Try:

    — flushing any caching plugins you might be running, as well as server and/or browser caches.

    -deactivating ALL plugins (yes, all) temporarily to narrow down the problem. If the problem goes away, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive). If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.

    -switching to the unedited default theme (Twenty Eleven) for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    Thread Starter Beth Quinn Barnard

    (@beth-quinn-barnard)

    Turns out this problem is a result of the fact that my web host, Yahoo, does not support the latest version of WordPress, even though they suggest updating to it. I’ve scheduled a call with Yahoo techs, but I’m almost certainly going to find a new web host. I’ve been paying Yahoo $12.95 a month for domain hosting and this kind of snafu is too bush league for belief. No wonder they’re in trouble.

Viewing 2 replies - 1 through 2 (of 2 total)
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