360 pano not showing up

  • Resolved outcats85

    (@outcats85)


    5 years, 6 months ago

    As per the title, I set up the 360 image pano but when I add the shortcode the pano doesn’t load. I though it was an issue with the lazy load so I disabled it, but it’s still not working. Any idea why?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Lincoln Islam

    (@coderexco)

    Hello @outcats85 – Sorry to see that you’re facing issues. I can see you are using Divi Builder. To be sure, can you disable divi builder for a moment( if possible) and try to load the page and see if your virtual tour loads?

    Thread Starter outcats85

    (@outcats85)

    I can’t because my home page uses the builder. Sorry

    Thread Starter outcats85

    (@outcats85)

    I tried and it’s still not working. So it’s not a Divi issue.

    Also I just noticed that with the plugin activated I get a bunch of error:

    A-Frame:warn Put the A-Frame <script> tag in the <head> of the HTML *before* the scene to ensure everything for A-Frame is properly registered before they are used from HTML. [Deprecation] document.registerElement is deprecated and will be removed in M73, around March 2019. Please use window.customElements.define instead. See https://www.chromestatus.com/features/4642138092470272 for more details.

    • This reply was modified 5 years, 6 months ago by outcats85.
    Thread Starter outcats85

    (@outcats85)

    I fixed it! This plugin is not compatible with the Autoptimize plugin. You have to manually exclude from Autoptimize all the java script of this plugin.

    • This reply was modified 5 years, 6 months ago by outcats85.
    Plugin Contributor Lincoln Islam

    (@coderexco)

    @outcats85 Good to see that you were able to fix. We will test with autopmize plugin and inspect the issue for future release. Please consider giving us a rating if the plugin was helpful. Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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