• Resolved LMD99

    (@lmd99)


    Upgraded to 3.7, and when just doing a search for plugins in the CP (or clicking Featured, Popular, Newest etc) I get the following error message…”An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.

    Try again”

    Ok – I can manually install plugins, which is not a huge deal, but searching and installing via the CP, like we’ve used in previous versions, would be nice.

Viewing 8 replies - 31 through 38 (of 38 total)
  • Kangarooo

    (@kangarooo)

    I just put https://www.ads-software.com/nightly-builds/wordpress-3.7-latest.zip WordPress 3.7.1-RC1 and all works..

    When will be 3.7.1 published?

    Moderator Dion Hulse

    (@dd32)

    Meta Developer

    @leisegang

    immortal: Just Update Curl to latest version and problem will be solved

    No it will not!

    Updating cURL to a non-affected version would work. If you’re using GnuTLS then you would’ve been out of luck as every version of cURL suffers problems with it.

    The www.ads-software.com systems team has been fiddling with the SSL configurations, and has changed it so that this error is avoided on the server-side, even when a bad version of cURL is used. Your WordPress install will still have trouble connecting to non-www.ads-software.com domains securely, but at least you’ll be able to install plugins/themes and get core updates.

    If anyone was still experiencing problems, could you please try again and see if the problem is resolved?

    bspabla

    (@bspabla)

    Using 3.6.1
    Unable to see update option to 3.7

    Install plugins (search) page says:

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration.

    RSS feed validator plugin said:

    Warning: strpos() [function.strpos]: Offset not contained in string in /home/hosthind/public_html/XXXXXXX.com/wp-content/plugins/rss-feed-validator/RSS-Feed-Checker.php on line 43

    HTTPS Tester says:

    [PASS]: Your WordPress install claims to support HTTPS Connections
    [FAIL]: Checking that the HTTPS Root Certificate bundle exists and is accessible
    [PASS]: cURL is installed and supports SSL communication, cURL Details: version_number=464896; age=3; features=34332; ssl_version_number=0; version=7.24.0; host=x86_64-unknown-linux-gnu; ssl_version=OpenSSL/0.9.8b; libz_version=1.2.3; protocols=dict,file,ftp,ftps,gopher,http,https,imap,imaps,pop3,pop3s,rtsp,smtp,smtps,telnet,tftp
    [PASS]: OpenSSL is installed. OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008 9469999
    [PASS]: Checking if stream_socket_client exists
    [PASS]: Checking if openssl_x509_parse exists
    [FAIL]: Verifying api.www.ads-software.com resolves correctly. api.www.ads-software.com
    [FAIL]: [Streams] Communication with www.ads-software.com failed with error: [http_request_failed]: Could not open handle for fopen() to https://api.www.ads-software.com/
    [FAIL]: [Streams with a POST body] Communication with www.ads-software.com failed with error: [http_request_failed]: Could not open handle for fopen() to https://api.www.ads-software.com/
    [FAIL]: [cURL] Communication with www.ads-software.com failed with error: [http_request_failed]: name lookup timed out
    [FAIL]: [cURL with a POST body] Communication with www.ads-software.com failed with error: [http_request_failed]: name lookup timed out
    [INFO]: PHP Version: 5.2.17

    before a standard practice to disable all plugins and so on.. I just want to know if there any server side issue from above tester report?

    bspabla

    (@bspabla)

    Thanks

    Problem was in server configuration

    Domain was unable to retrieve the name servers.

    root@hindi [~]# host XXXXX.com
    ;; connection timed out; trying next origin
    ;; connection timed out; no servers could be reached
    root@hindi[~]#

    They have corrected the “resolv.conf” to fix the issue

    HTTPS Tester now says:

    [PASS]: Your WordPress install claims to support HTTPS Connections
    [PASS]: Checking that the HTTPS Root Certificate bundle exists and is accessible
    [PASS]: cURL is installed and supports SSL communication, cURL Details: version_number=464896; age=3; features=34332; ssl_version_number=0; version=7.24.0; host=x86_64-unknown-linux-gnu; ssl_version=OpenSSL/0.9.8b; libz_version=1.2.3; protocols=dict,file,ftp,ftps,gopher,http,https,imap,imaps,pop3,pop3s,rtsp,smtp,smtps,telnet,tftp
    [PASS]: OpenSSL is installed. OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008 9469999
    [PASS]: Checking if stream_socket_client exists
    [PASS]: Checking if openssl_x509_parse exists
    [PASS]: Verifying api.www.ads-software.com resolves correctly.
    [PASS]: [Streams] Communication with www.ads-software.com suceeded, it took 1.269 seconds
    [PASS]: [Streams with a POST body] Communication with www.ads-software.com suceeded, it took 1.182 seconds
    [PASS]: [cURL] Communication with www.ads-software.com suceeded, it took 1.242 seconds
    [PASS]: [cURL with a POST body] Communication with www.ads-software.com suceeded, it took 1.178 seconds
    [INFO]: PHP Version: 5.2.17

    bspabla

    (@bspabla)

    Thanks

    Problem was in server configuration

    Domain was unable to retrieve the name servers.

    root@hindi [~]# host XXXXX.com
    ;; connection timed out; trying next origin
    ;; connection timed out; no servers could be reached
    root@hindi[~]#

    They have corrected the “resolv.conf” to fix the issue

    HTTPS Tester now says:

    [PASS]: Your WordPress install claims to support HTTPS Connections
    [PASS]: Checking that the HTTPS Root Certificate bundle exists and is accessible
    [PASS]: cURL is installed and supports SSL communication, cURL Details: version_number=464896; age=3; features=34332; ssl_version_number=0; version=7.24.0; host=x86_64-unknown-linux-gnu; ssl_version=OpenSSL/0.9.8b; libz_version=1.2.3; protocols=dict,file,ftp,ftps,gopher,http,https,imap,imaps,pop3,pop3s,rtsp,smtp,smtps,telnet,tftp
    [PASS]: OpenSSL is installed. OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008 9469999
    [PASS]: Checking if stream_socket_client exists
    [PASS]: Checking if openssl_x509_parse exists
    [PASS]: Verifying api.www.ads-software.com resolves correctly.
    [PASS]: [Streams] Communication with www.ads-software.com suceeded, it took 1.269 seconds
    [PASS]: [Streams with a POST body] Communication with www.ads-software.com suceeded, it took 1.182 seconds
    [PASS]: [cURL] Communication with www.ads-software.com suceeded, it took 1.242 seconds
    [PASS]: [cURL with a POST body] Communication with www.ads-software.com suceeded, it took 1.178 seconds
    [INFO]: PHP Version: 5.2.17

    Hi,

    I tried the HTTPS Tester plugin and I have this message:
    [FAIL]: Checking if stream_socket_client exists

    How can I solve this problem?

    thx,
    Cavey85

    @cavey85 – this thread is marked resolved – please start a new one so someone can help you with your own issue.

    Ohh, I am so sorry! ??

    Bye

Viewing 8 replies - 31 through 38 (of 38 total)
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