3.8 update hangs on "Unpacking the update"

  • Resolved JohnP

    (@johnp)


    11 years, 3 months ago

    One of my sites is stuck on “Unpacking the update”.

    It has updated successfully many times in the past.

    Other sites on the same server haver updated to 3.8 without problems.

    The folder /wp-content/upgrade is empty when I check via FTP.

    I’m not using a cache.

    Can anyone suggest a way to allow auto-update to try again, or is a manual upgrade my only option?

Viewing 6 replies - 1 through 6 (of 6 total)

  • I’d suggest trying a manual upgrade.

    Thread Starter JohnP

    (@johnp)

    The manual upgrade worked OK, thanks esmi.

    I had the same issue.

    I found that after I deactivated all the plugins, and tried upgrading again that it worked flawlessly.

    Thanks ‘daba’ – deactivating the plugins worked for me also!!
    You saved me a lot of hassle when faced with a manual upgrade.

    Thanks esmi and daba! I also got stuck at the “unpacking” stage, then had a fright when I tried again after deactivating the plug-ins when I got a “Fatal error execution time exceeded” (or similar nasty words) on retrying the update. But being a mug I just tried it again and it seems to have worked. Phew. Nil desperandum…

    Thread Starter JohnP

    (@johnp)

    I ran into this problem again when upgrading to 4.0

    Before resorting to a manual upgrade, I tried re-naming the plugin folder to deactivate them all, and the auto update worked perfectly.

Viewing 6 replies - 1 through 6 (of 6 total)
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