3.9 Update Made Comments Really Really Slow

  • Resolved thisyoun

    (@thisyoun)


    10 years, 7 months ago

    Ever since updating to 3.9 earlier this week, the Comment section of our dashboard has been loading extremely slowly. Everything else seems to be operating normally, but just whenever we’re in “edit-comments.php” it just crawls and it’s made moderating comments very painful.

    We’ve tried across Safari, Chrome, Firefox and on an iPhone and it’s all the same. Any ideas what might be causing such an isolated issue?

    I’m hesitant to reinstall 3.9 entirely, but maybe I could just replace the edit-comment.php file?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter thisyoun

    (@thisyoun)

    UPDATE: I’ve tried re-uploading just the “edit-comments.php” file, which didn’t work. So I did a full reinstall of 3.9 and it doesn’t seem to have fixed the issue either.

    Thanks in advance for any further suggestions.

    -John

    John – I started experiencing the same problem with the same WordPress update. (Ditto on everything – across all platforms, limited to edit-comments.php.)

    I assumed it was a database issue, so I optimized and repaired, but that didn’t help.

    May I ask what site you’re experiencing this on? Maybe we’ll notice similarities between our setups that could point to a solution (assuming someone helpful doesn’t clear things up in the interim).

    My site is https://www.bleachernation.com (a Cubs blog). We get about 1000 or so new comments per day. The site is on a dedicated server with Dreamhost.

    Thread Starter thisyoun

    (@thisyoun)

    Sorry to hear you’re having the trouble, but kind of relieved I’m not alone!

    Our site is https://www.younghouselvoe.com/ (a DIY/family blog) and we get a similar volume of comments – yesterday was particularly busy with nearly 2000. We’re on a dedicated server with LiquidWeb and we host a few subdomains (like https://life.younghouselove.com) on the same server that run separate WordPress installs. They get FAR fewer comments and haven’t had the same issue.

    I wonder if it’s a plug-in issue. Are you running any caching plugin? We’re on W3 Total Cache.

    Good call on the plugins: it’s Akismet. I just deactivated and confirmed.

    I notice in the recent Akismet update, they now show in the comments dashboard how many “approved” comments a commenter has. That’s what’s slowing things down on our sites (because we’ve got a lot of comments for the system to go through and add up each time we load the dashboard).

    Thankfully, there’s an option to turn that new setting off (just go to Akismet’s settings, and uncheck the box). Seems to have fixed my issue – fingers crossed.

    Glad we could get together on this!

    Thread Starter thisyoun

    (@thisyoun)

    Genius! Worked for me too (although it actually wasn’t checked originally, so I checked and then unchecked it and it seems to have done the trick). Thanks for helping me figure it out. Virtual high fives all around!

    -John

Viewing 5 replies - 1 through 5 (of 5 total)
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