• Hi – I am trying to get this flipbook to show up on mobile but it is still linking to our old magazines (on issuu.com). It works correctly on desktop but the mobile link isn’t redirecting. I’ve tried clearing the WP Engine cache.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    The flipbooks are loading in our mobiles. So it’s most probably device cache issue or due to CDN cache in your area.

    Try clearing CDN cache and then try in incognito(*private) mode of browser.

    Best regards,
    DearHive

    Thread Starter kemmieryan

    (@kemmieryan)

    Thank you. Unfortunately, that didn’t seem to do it either. Any other suggestions?

    Plugin Author DearHive

    (@dearhive)

    HI,

    We are not able to reproduce your issue on mobiles. Can you share a screenshot of what happens after you click on the thumbs? or are the thumbs not appearing at all?

    What mobile devices ,OS and browser are you using? We will try recreating those scenario too.

    Best Regards,
    DearHive

Viewing 3 replies - 1 through 3 (of 3 total)
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