4.0.0 update – visits shown as 0

Diagnostics report shows archive_errors

‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-12-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-12-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-11-30&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=week&date=2020-11-30&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=week&date=2020-11-30&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-11-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=year&date=2020-01-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=year&date=2020-01-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\” ‘8 total errors during this script execution, please investigate and try and fix these errors.’ => ScheduledTasks.php:301; class-wp-hook.php:285; class-wp-hook.php:311; plugin.php:544; wp-cron.php:138;

After clearing system logs and Matomo cache, when I manually click Archive reports

Matomo Archive Warnings: ‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-12-01&format=json&trigger=archivephp. Response was \’Got invalid response from API request: $site_url/wp-content/plugins/matomo/app/?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-12-01&format=json&trigger=archivephp&. Response was \’Error while fetching data: cURL error 28: Operation timed out after 1000 milliseconds with 0 bytes received\’\”
‘Error unserializing the following response from ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-12-01&format=json&trigger=archivephp: \’Got invalid response from API request: $site_url/wp-content/plugins/matomo/app/?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2020-12-01&format=json&trigger=archivephp&. Response was \’Error while fetching data: cURL error 28: Operation timed out after 1000 milliseconds with 0 bytes received\’\”
‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-12-01&format=json&trigger=archivephp. Response was \’Got invalid response from API request: $site_url/wp-content/plugins/matomo/app/?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-12-01&format=json&trigger=archivephp&. Response was \’Error while fetching data: cURL error 28: Operation timed out after 1000 milliseconds with 0 bytes received\’\”
‘Error unserializing the following response from ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-12-01&format=json&trigger=archivephp: \’Got invalid response from API request: $site_url/wp-content/plugins/matomo/app/?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2020-12-01&format=json&trigger=archivephp&. Response was \’Error while fetching data: cURL error 28: Operation timed out after 1000 milliseconds with 0 bytes received\’\”
‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=week&date=2020-11-30&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\”
‘Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=year&date=2020-01-01&format=json&trigger=archivephp. Response was \'{“result”:”error”,”message”:”Token is not valid.”}\”
‘6 total errors during this script execution, please investigate and try and fix these errors.’
‘6 total errors during this script execution, please investigate and try and fix these errors.’

Hi @saowp

thanks for reporting this. I can reproduce this when async archiving is not supported. I will look into this.

Actually I’m not able to reproduce it just yet. I’ll have another look.

@saowp I have a fix for this and will release an update soon. Thanks for finding this issue and reporting it. Very appreciated!