• rldev

    (@rldev)


    (Template: Bloghi)

    I had to downgrade to my previous version. When I update WordPress to 4.8.3, my easy mail chimp forms break. While they display fine, they just reload the page on submission. At first I thought it was because the site now runs over SSL, but that is not the case. SSL is no problem. However after I update to 4.8.3, that’s when I have a problem. My standard contact form works with no issue. Any insight into this problem would be appreciated. I can setup a clone if need be for testing. Thank you for the great work.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @rldev,

    What’s happening is that the JavaScript on your site is throwing a fatal error which is breaking our submission/subscription JavaScript functions.

    When I inspect your site (in the developer’s console) I see that jQuery is not loading at all. Do you have any idea why this could occur?

    I am not sure if it’s a plugin or something with your site’s configuration but fixing these JavaScript errors will allow Easy Forms to work correctly again.

    Cheers,
    Kevin.

    Edit: I spoke too soon – the errors on your site are not breaking the form. The form is working because you downgraded. However, this is the most likely cause of the issue you mentioned.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @rldev,

    Were you able to look into those JavaScript errors?

    Thank you,
    -Tracy

    Thread Starter rldev

    (@rldev)

    Hi Tracy. There must be something wrong with my console as I don’t see much when I load it.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @rldev,

    Sorry – this ticket got lost in the ticket noise. Are you still experiencing issues? Are you still using the downgraded WP version?

    Let us know.

    Cheers,
    Kevin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘4.8.3 breaks my MailChimp forms’ is closed to new replies.