• Resolved chromedheads

    (@chromedheads)


    This update has removed the courses and navigation items from the dashboard. An y known issues with this plugin? any ideas how to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • @chromedheads

    This update has removed the courses and navigation items from the dashboard.

    That sounds like the plugin got deactivated. Can you check and confirm that LifterLMS is still active?

    An y known issues with this plugin? any ideas how to fix this?

    Can you drop us a copy of your system report so we can have a closer look at what’s going on here?

    Please find details on how to help us help you debug your issue in the sticky at: https://www.ads-software.com/support/topic/welcome-to-the-lifterlms-forums-please-read-before-posting-2/

    Thread Starter chromedheads

    (@chromedheads)

    Hi Thomas, the plugin is activated. I had updated both the kadence Theme and Lifter plugins and noticed the site was not showing the course archive or it’s menu on that page. I restored the site and tried the Lifter update first but same result. I restored again and then tried the Kadence update furst and again the same result again.

    I dont know how to get the system report. I downloaded a plugin called system report but it seems deprecated. It doesnt actually generate the report. Please advise and thank you

    @chromedheads

    I dont know how to get the system report. I downloaded a plugin called system report but it seems deprecated. It doesnt actually generate the report. Please advise and thank you

    Have a look at the link I provided above which covers how to grab a copy for us, look for the section that starts with

    “Provide us with as much detail as possible! Screenshots are very helpful as well as your LifterLMS System Report…”

    There’s links showing how to grab the report and how to properly upload it into the forums here!

    Toyin

    (@jnr4u2)

    Since I haven’t heard back from you in a week I’m going to mark this thread as resolved. Don’t worry, if you have more questions or still need help just hit reply and let me know!

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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