4 months later still no acess to Downloads

  • GorgeousMountain

    (@gorgeousmountain51)


    11 months ago

    Hi,

    I’m reaching you regarding a growth bundle purchase (200$) I made on your website 4 months ago. It turns out I can’t download any of your plugin since I get a message “you have not purchased any produits yet!”. I can’t either print any invoice or receipt for this transaction since it’s displaying same error message. My growth bundle is supposed to end on the 07/12/2024 however I still haven’t been able to enjoy it today… Please help me with this case

    Regards,

Viewing 1 replies (of 1 total)

  • Hi @gorgeousmountain51,

    We’re sorry for the trouble you are having. However, this forum is meant for the free users, as mentioned in the Forum Guidelines.

    Apart from that, for this case, we will be able to help you better through our Support Portal. Please lodge a ticket and use/provide us the email address you used to purchase our product.

    Please mark this thread as Resolved.

    Kind regards,
    Herman ??

Viewing 1 replies (of 1 total)
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