• Hi there. I just updated to 4.0 and now I can pull up my site https://www.chumplady.com however none of my sidebar links work– and I’m getting email from other folks that they can’t get my site to load at all.

    Did I do something wrong? When I go into my dashboard and look at my links, (for the sidebar) I can’t see anything wrong. They appear to be published.

    At the same time, I also updated the themes (which I’ve done before without incident). The theme I use is Thesis.

    I get a 500 Server Error.

    Help! And thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter chumplady

    (@chumplady)

    Also adding — for some folks, the column comes up fine, but when they click to comment, they get an error message as well.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Thesis appears to have some issues with 4.0. Link to their forums here:
    https://www.ads-software.com/support/topic/wordpress-40-master-list?replies=5#post-5969229

    Thread Starter chumplady

    (@chumplady)

    Thanks Otto. I’m not a developer and I confess none of this is making sense to me. What exactly can I DO. How do I fix this, and is there even a fix?

    Thesis and 4.0 don’t play nicely together and make your plug-ins disappear. And… what next?

    Thanks…

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Did you read the link I posted?

    https://www.ads-software.com/support/topic/wordpress-40-master-list?replies=5#post-5969229

    There is a code change to fix the reported problems, and a link to the Thesis forums with a fix from their developers. It’s a one-character change to make to a file. If you can’t make the change yourself, you will need to get support from Thesis themselves. I mean, you bought the theme from them, not from here.

    We can’t support their theme, realistically.

    Thread Starter chumplady

    (@chumplady)

    Thanks Otto. Don’t mean to be ungrateful. It’s very helpful to locate the problem with Thesis.

    I live outside of Austin and the person who built my site used Thesis and has the license (or some software developers license… knows the developer or something).

    All to say, I didn’t realize it’s a paid subscription and I can’t access troubleshooting. Guess I’ve had a bootlegged theme… who knew?… now I know.

    Ugh. Guess I’ll pay the $87 to fix my problem and subscribe to Thesis.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    We’ve also posted the relevant information in the master list that I linked to before. If you have the latest version of Thesis 1.8.5, then you should be able to make the change directly. If not, then contact your developer and they should be able to fix it or upgrade it for you, as they likely have a developer’s license already.

    Thread Starter chumplady

    (@chumplady)

    Thanks Otto.

    The developer wrote back, gave me the login, so I can read about the solution, but she can’t fix it for me. Is there anywhere I can hire a person to fix this?

    I’m afraid to tinker under the hood and eff up my site further. I’m a writer, not a coder. My geek powers have limits.

    Thanks for all your help, Otto. I truly appreciate it.

    Moderator James Huff

    (@macmanx)

    If you need to hire someone, please try one of the following sites:

    Thread Starter chumplady

    (@chumplady)

    Thanks so much. ??

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    This happened to me too. When I contacted my ISP they fixed it like this:

    1. Create a new top-level text file and call it .htaccess

    2. Double-click the new file to open it.

    3. Paste in the following code:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    4. Save and close.

    That’s it. All my links were fixed. I had the same problem on a different site, duplicated the .htaccess file in there too, and it all worked.

Viewing 11 replies - 1 through 11 (of 11 total)
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