400 Bad Request

  • Resolved pehcastro

    (@pehcastro)


    3 years, 9 months ago

    Hello, i’ve got 400 bad request errors on test page after a couple hours.

    Can anyone help?
    test page; https://1d5pwbc9pshla.cdn.shift8web.com/wp-content/plugins/shift8-cdn/test/test.png

    debug info;

    Shift8 CDN Debug Info
WordPress Version: 5.7.2
Current WordPress Theme: Salient version 13.0.5
Theme Author: ThemeNectar - https://themeforest.net/user/themenectar
Theme URI: https://themeforest.net/item/salient-responsive-multipurpose-theme/4363266
PHP Version: 7.3.13
Active Plugins:

Akismet Anti-Spam (4.1.9)
Lottier for WPBakery (1.0.2)
Really Simple SSL (4.0.15)
Salient Core (1.8.2)
Salient Demo Importer (1.3)
Salient Home Slider (1.4)
Salient Nectar Slider (1.7)
Salient Portfolio (1.7)
Salient Shortcodes (1.5)
Salient Social (1.2)
Salient Widgets (1.2)
Salient WPBakery Page Builder (6.6.0)
Shift8 CDN (1.57)
Webcraftic Robin image optimizer (1.5.4)
Yoast SEO (16.6.1)

    Love the Shift8 concept and wish all the best for the project.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • I have the same problem

    Plugin Author shift8

    (@shift8)

    The originating test URL works for me when checked. Most common reasons for this happening :

    • After site creation in our dashboard and plugin setup, it sometimes takes 5 minutes or longer for our network to propagate
    • The url has to match EXACTLY how it was configured in our dashboard. Sometimes people enter https://www.domain.com/ in the dashboard, then enter https://www.domain.com (note the lack of trailing slash). This can cause the issue because our system is very sensitive and url needs to match exactly
    • Your web server / web host is blocking fetch requests from our CDN endpoints because it thinks its automated traffic and needs to be whitelisted

    I hope this helps, but since the original test url mentioned here now works ill just close this issue.

    Thanks for using our service!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘400 Bad Request’ is closed to new replies.