400 errors

  • Resolved willywhy

    (@willywhy)


    10 months, 1 week ago

    Hello,

    I am receiving frequent 400 errors on my website.

    I hired a tech at Codeable to investigate using several tools including New Relic. One of the main contributing factors are 2 Ajax calls which are getting made repeatedly, possibly because they are using some overlapping code/commands. They are:

    1. wpforms Geolocate
    2. soundestlink.com   (Omnisend, correct?)

    How can I get some private support for this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support omnisendsupport

    (@omnisendsupport)

    Hello there, thanks for your interest in the Omnisend for WooCommerce plugin!

    In case you’d like to keep things private, we suggest emailing [email protected] or opening a support ticket via the in-app chat. Our Support Team will take it from there!

    Thread Starter willywhy

    (@willywhy)

    Hi, I did send an email to support but did not hear back all day. Site is breaking because of this, so pretty urgent.

    Plugin Support omnisendsupport

    (@omnisendsupport)

    We have found your ticket, our Support Specialist has already reached out to you. In case you have additional questions, please do not hesitate to reach out here.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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