400 Session Invalid

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @hitec4ever,

    Thank you for contacting us! Please try going to the Apps and Websites settings directly from Instagram (https://www.instagram.com/accounts/manage_access/) , remove the Smash Balloon Social Personal permission, and then remove and reconnect your account from WordPress Dashboard > Instagram Feed > Settings > Manage Sources.

    I hope this helps! If this does not resolve the issue we’ll need to see some more specific information from the plugin, so in that case please send us a support request through our website here.

    Best regards,
    Louis

    Thread Starter Jaap de Wit

    (@hitec4ever)

    @smashballoonlouis thanks for the info. There’s no active, expired or removed app in that section. I created a support ticket.

    Cheers, Jaap

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi Jaap,

    Thanks for the update! I checked our inbox and can confirm we received your support ticket. We will send you another reply there shortly.

    Thanks!
    Louis

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