401 Unauthorized message

  • Hi,

    I tried logging in via the dashboard, however believed it was already setup. It’s not and I navigated away from the page, had the new details forwarded to me and now I can’t access the login page at all?

    I haven’t even logged into it once to set anything up, so how do I go about finding access to the login page?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)
  • The topic ‘401 Unauthorized message’ is closed to new replies.