403 ERROR

  • Hi there, I uploaded knowledgebase-helpdesk’ plugin and it returned a fatal error. I then turned it of but noiw I get a 403 error code every time I want to save parameters (/wp-admin/admin.php?page=wpbot). So The bot is now totally useless to me since I can’t input and save any thing anymore.

    According to the log, the issue is related to the ‘knowledgebase-helpdesk’ plugin.
    Fatal error: Cannot redeclare qcld_wb_chatboot_defualt_options() (previously declared in /wp-content/plugins/chatbot/qcld-wpwbot.php:1621) in /wp-content/plugins/knowledgebase-helpdesk/kbx-wpbot/chatbot/qcld-wpwbot.php on line 1320

    Any way to fix that ?

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  • Plugin Author QuantumCloud

    (@quantumcloud)

    Hi Romain,

    The KnowldegeBase plugin also contains the WPBot lite. So the both will not work on the same site. Please deactivate the stand alone chatbot and use the ChatBot included with the KnowledgeBase X plugin. If you face any issue there, kindly open a thread under the KnowledgeBase plugin.

    Thank you!

Viewing 1 replies (of 1 total)
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