403 error

  • Hi there, I installed the plugin but it messed up the site and got a fatal error. I fixed it by removing knowledgebase plugin but now I can’t save anything on the WPChantBot plugin by Meow. Talked to them already and they said it came from your plugin as WPChatBot also included it into Knowledgebase plugin. As i get a 403 error code every time I want to save some information.. I will have to give up on both Knowledge base ChatBot all together sadly.

    Any solutions by any chance ?

    Thanks a lot,

    Romain

Viewing 1 replies (of 1 total)
  • Plugin Author Ajay

    (@ajay)

    Hi Romain,

    I’m quite confused. How did you remove the plugin? If you just deleted it from the folders, can you try visiting the Admin / Plugins page as that will deactivate it from the database as well.

    Once that is happens, the plugin can’t touch your WP install.

    If it still remains and issue I suggest disabling the WPChatBox plugin as well and testing.

Viewing 1 replies (of 1 total)
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