403 error

  • Resolved vladim1

    (@vladim1)


    6 years, 9 months ago

    Hi Guys

    Can you please help me with a problem regarding this nice plugin which I’m trying to configure for a small hospital’s site. The problem appear when the “Update” button is pressed, instead of saving videos it return a 403 error. I can create sliders instances without videos in it, but when a video (link from youtube) is atached, the error appears.
    The WP is updated to last version, duering plugin’s instalation no error appeared. What can be the problem?
    Thanks

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  • Plugin Author richteam

    (@richteam)

    Dear @vladim1.

    Thank You for posting your question. We checked why you could have that problem on your website and found that the problem is with your host or server. It’s or blocks some IP addresses or doesn’t know ‘/’ and block that URLs. Please try to find any video tutorials how to solve that problem. The problem isn’t with our plugin.

    Thank You.

    Thread Starter vladim1

    (@vladim1)

    Here is the server message:

    [client 212.56.215.138] ModSecurity: [file “/etc/httpd/conf/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf”] [line “319”] [id “340465”] [rev “56”] [msg “Protected by Atomicorp.com Basic Non-Realtime WAF Rules: Remote File Injection attempt in ARGS (admin.php)”] [severity “CRITICAL”] Access denied with code 403 (phase 2). Match of “rx ://%{SERVER_NAME}/” against “ARGS:Rich_Web_VSldier_Add_Vid_1” required. [hostname “scp.md”] [uri “/wp-admin/admin.php”] [unique_id “WoaotVtbnYLLMdi81uGDRAAAABc”], referer: https://scp.md/wp-admin/admin.php?page=Rich-Web+Video+Slider+Admin%3FRich_Web_VSlider_Nonce%3Dd3c2214791

Viewing 2 replies - 1 through 2 (of 2 total)
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