403 error

  • titsmaker

    (@titsmaker)


    5 years ago

    Hi, when I am trying to get to plugin’s “configure” screen I am getting this message:

    403
    Forbidden
    Access to this resource on the server is denied!

    Probably this is due to the fact that I disabled editing WP files from WP admin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    The “configure” screen only contains settings that are stored in the database and it shouldn’t require the ability to edit WP files. I think there could be something else going on.

    Have you already enabled PHP error logging? If so, try opening the log file with a text editor and see if there are any recent fatal errors. On some servers a fatal error could produce a 403 error instead of the more common 500 error.

    Another possibility would be that a firewall is blocking access to the configuration screen for some reason. This seems fairly unlikely (and nobody else has reported that kind of a problem before), but if your server is running ModSecurity or something similar then it might be worth checking the firewall logs.

    Thread Starter titsmaker

    (@titsmaker)

    Thank you for such a fast response. I tried installing plugin on localhost and configure section works as it sould. So I’ll try to contact my host and ask them what’s going on.

Viewing 2 replies - 1 through 2 (of 2 total)
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