• Hi –

    I generally write the posts on this blog on behalf of someone else. I therefore need to change the author (using the Bulk Edit facility). This used to work perfectly until recently, when I simply got a 403 Forbidden error instead!

    It appears that this is something to do with the security settings in the latest upgrade. How do I fix this, please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server. Hence 403 forbidden error is very vague, the error log may give you clue.
    – Most likely this is a server permissions/ownership issue. If its a permission issue, it may tell you which file has incorrect permissions, so ask your host what’s going on. If you are using cPanel, the following tutorial has more information about the error log in cPane: How to view cPanel Error logs
    – If the problem is file permissions, you can follow the steps in the below article to learn how to modify your file permissions: How to change file permissions within cPanel https://codex.www.ads-software.com/Changing_File_Permissions
    – Another possible cause could be a corrupt .htaccess file. Also check your .htaccess files for anything strange.
    – make sure your server settings are not overriding the .htaccess file.
    – Another possible cause could be changes to the server settings. Check with your hosting provider.

    • This reply was modified 5 years, 9 months ago by t-p.

    If your host has an Nginx configuration and you use Nginx Helper plugin then this could be the cause. Disable this plugin during the operation.

Viewing 2 replies - 1 through 2 (of 2 total)
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