• Resolved gerske

    (@gerske)


    Hello, in the apache log I see the following 2 errors multiple times:

    Error? ? [ip address shop manager]? ? 403? ? GET /wp-json/wc-admin/options?options=woocommerce_ces_tracks_queue&_locale=user HTTP/2

    Error? ? [ip address shop manager]? ? 500? ? GET /wp-json/wc-analytics/admin/notes?page=1&per_page=25&type=error%2Cupdate&status=unactioned&_locale=user HTTP/2

    The 403 error seems to be only when the shop manager is logged in and working with the orders. Not me as admin. I think it is a bug

    How can both errors be prevented?

    Kind regards, Gerske

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    It looks like the errors you are seeing are directly related to that bug report that you linked to.
    According to the report it was fixed in the standalone WooCommerce Admin plugin 7 days ago. However, that fix is still unreleased according to the changelog for the plugin here (the “- Fix: Allow the manager role to query certain options #6577” line in the Unreleased section):
    https://github.com/woocommerce/woocommerce-admin/blob/main/readme.txt

    Currently in the core WooCommerce plugin, the bundled version of WooCommerce Admin is at 2.0.2, so it will likely not include that fix for a while:
    https://github.com/woocommerce/woocommerce/blob/trunk/changelog.txt

    Once the newest version of the WooCommerce Admin plugin is released with the fix for that, you could download it and install it to stop those errors from appearing in your Apache logs.

    Thread Starter gerske

    (@gerske)

    Thank you, Kellymetal! Can I install the next update of the plugin https://www.ads-software.com/plugins/woocommerce-admin/ without interfering with the version that is built in WooCommerce? It there any disadvantage of installing it seperately as a plugin? (or advantage)

    Kind regards, Gerske

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there Gerske,

    When using the standalone plugin, it replaces the built-in one if the version is newer (the latest version available is used) — they don’t interfere with each other.

    The biggest advantage would be early access to new features in the WooCommerce Admin functionality, along with access to bug fixes like this one that we are discussing! ??

    The only disadvantage would be if there are any other changes that introduce unexpected bugs. Of course everything is tested extensively before being released, however as is the case with all software, it’s impossible to catch/test everything (particularly in the WordPress ecosystem where each site has its own combination of plugins/theme/server environment/etc).

    Plugin Support kellymetal a11n

    (@kellymetal)

    One more note: if possible, it’s always best to test things out on a staging first before installing them on your live site. If you don’t have one already, your hosting company might offer one as part of your package. Alternatively, you can use a free plugin like https://www.ads-software.com/plugins/wp-staging/

    Thread Starter gerske

    (@gerske)

    Thanks for the explanation, Kellymetal. Much appreciated!

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    You’re very welcome! ??

    So for now, please keep an eye out for the newest version of the WooCommerce Admin plugin, and check that it includes the Fix: Allow the manager role to query certain options change in the readme file

    I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘403 error shopping manager woocommerce_ces_tracks_queue’ is closed to new replies.