403 errors on admin pages with new install of version 5.9.2

  • This only occurs on admin pages, the public end of the site has not been affected, except by tech support shutting things down trying to fix it.

    My update to 5.9 has been difficult. 5.9.0 seems to have installed badly, after a few days my admin pages began behaving as downloads instead of loading in my browser. A downgrade to 5.8 and a reinstall of 5.9.0 (plus clearing the cookies and cache) fixed this. 5.9.1 installed without issue. A few days after 5.9.2 installed, my admin pages (not all of them, but most of them) began displaying 403 errors. A downgrade to 5.8 fixed this, and I reinstalled 5.9.2. Two days later, the same error has recurred. A downgrade to 5.8 fixed it a second time.

    I’m not having the errors now, because I’ve left version 5.8 as it is. It’s only on the admin pages anyway, so you won’t be able to see it without login information, and that’s only if I reinstall 5.9.2 and it happens again.

    I’m reluctant to reinstall 5.9.2. It’s has either installed badly twice in a row, or there is something else going on. My theme is Customify 0.3.7 . I can provide a list of plugins if that’s helpful, but turning off plugins and themes does not fix the issue, going back to 5.8 always does.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • You can find information how to solve 403 error
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    One of those solution should be able to fix your problem.

    Thread Starter yvr80

    (@yvr80)

    I’ve been there. I was too nervous to renumber every file attribute, but they all seem to have numbers in the correct range. I did deactivate all plugins and remove the htaccess file. After downgrading to 5.8, I followed the instructions for generating a new one – I was unable to do so before the downgrade because of the errors. The same errors returned after I reinstalled 5.9.2. I deactivated all the plugins again, no effect. I figured it was the same problem and the same thing would fix it – downgrading fixed it.

    The whole site never went down, only the admin pages under /wp-admin/ . I think it’s something with the upgrade rather than the security permissions.

    Please do check the wp-admin folder is there any other .htaccess file. also, consult with hosting support is there is any block request logged in wp-admin paths

    Thread Starter yvr80

    (@yvr80)

    Oddly, it looks like saving permalinks on the dashboard hasn’t created a new htaccess file under wp-admin. I just went back there and did it again, and there is no change. public_html/sandbox/wp-admin has one, and only one, but public_html/wp-admin doesn’t.

    I have been having serious issues with tech support, because I have to explain this to a new person every time and they use a script. If there is something I need to ask my host, you have to explain it to me exactly, so I can say it over and over while they try to walk me through disabling the plugins again.

    wp-admin & wp-includes folder don’t need any htaccess if they have any file then rename and keep as a backup.

    And if you have any security plugin installed then disable that for now.
    You can also set up maintenance on the website then drop down a fresh wordpress zip and extra it then deletes the rename the wp-admin and wp-includes to wp-admin-new & wp-includes-new then upload both folders to your server.

    once the upload is finished then in server rename existing wp-admin to wp-admin-old and then renamed wp-admin-new to wp-admin do same for wp-includes

    Thread Starter yvr80

    (@yvr80)

    OK, my files were a mess. I installed a site cleaning plugin to get rid of multiple duplicate folders that I seem to have picked up somewhere – I’m guessing the first failed install of 5.9.0 and the downgrade tech support provided. After that, I backed up and removed htaccess from wp-admin.

    Is it worth trying the one-click update now that I’ve cleaned up all those duplicate folders and htaccess?

    If I need to do a manual install of WordPress, I’d rather wait three weeks. I will have finished my series at that point and can schedule some down time.

    Manually uploading wp-admin & wp-includes will be much better to avoid any issue. manual update will allow you to have new files while a one-click update will only override the new files that come with the update.

Viewing 7 replies - 1 through 7 (of 7 total)
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