403 Forbidden

  • Resolved annaanaturistfamily

    (@annaanaturistfamily)


    6 years ago

    Hi, in the settings/email/ Account Activation Email tab, upon saving it returns a 403 Forbidden
    You don’t have permission to access /wp-admin/admin.php on this server. Error. I have tested all the other plugins on the site and it is only this one.

    Please advise.

    Thank you in advance.

    Regards

    Anna.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @annaanaturistfamily,

    Do you use a child theme?
    Ultimate member saves edited email templates to the child theme folder (e.g. “wp-content/themes/twentyseventeen/ultimate-member/templates/email/welcome_email.php”).
    Please make sure that you use a child theme and the folder is writable.

    Regards.

Viewing 1 replies (of 1 total)
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