• Resolved devrekli

    (@devrekli)


    Hello.

    Whenever I save changes, 403 Forbidden! wp-admin/admin.php?page=rank-math-options-general

    ss: https://prnt.sc/qyp3ls

    I tried these:

    I tried “Troubleshooting Mode”.
    I tried installing the plugin again.

    php 7.2
    user admin
    chmod 755

    but I couldn’t solve the problem. I noticed, no problem with “setup wizard”.

    Screen shot video: https://www.ozgurbilgi.net/rank-math-video.mp4

    No problem with other settings. Only this setting has problems.

    help me please.

    • This topic was modified 5 years ago by devrekli.
    • This topic was modified 5 years ago by devrekli.
    • This topic was modified 5 years ago by devrekli.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @devrekli

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like a firewall issue.

    Can you please disable the firewall and the security plugin and then test?

    If that doesn’t help, please follow this video tutorial:

    For finding the conflicting plugin or the theme, you can try this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Thread Starter devrekli

    (@devrekli)

    @rankmath

    No problem with other pages. Or other settings of Rank Math plugin are OK.

    There is only this problem in the “general setting” page. (nofollow setting) admin.php?page=rank-math-options-general

    If it were due to security or firewall, this should be a problem in all settings.

    no problem with “setup wizard”. !!!! but I recorded a video. There is only a problem with that setting. thanks.

    • This reply was modified 5 years ago by devrekli.
    • This reply was modified 5 years ago by devrekli.
    Thread Starter devrekli

    (@devrekli)

    For finding the conflicting plugin or the theme, you can try this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    I said in the first message that I tried this. ??

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @devrekli

    Based on your video, it seems like that some firewall setting is getting triggered when you are trying to save the options.

    Can you please ask your hosting to share the error log or see if they are noticing anything on their end?

    Looking forward to helping you. Thank you.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello,

    Since we did not hear back from you, we are assuming that the issue is resolved.

    If that is not the case, please feel free to reply back to this topic or open a new one. We are here to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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