403 Forbidden

  • Resolved alexsonictracs

    (@alexsonictracs)


    9 months, 2 weeks ago

    I used the setup wizard and did as the plugin suggested, which was to lock the htaccess file, however this has now completely locked me out of the website and I got the following message:

    Forbidden

    You don’t have permission to access this resource.Server unable to read htaccess file, denying access to be safeApache/2.4.58 (Debian) Server at sonictracs.com Port 80

    It’s back online now, but is this a problem?

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  • Plugin Author AITpro

    (@aitpro)

    Some web hosts do not allow locking htaccess files. To get out of this problem if it occurs again you would use FTP or your web host control panel file manager and delete the root htaccess file. Then login to your site, go to the BPS htaccess Options page > htaccess File Editor tab page > turn off AutoLock.

    Plugin Author AITpro

    (@aitpro)

    Assuming all questions have been answered – the thread has been resolved. If the issue/problem is not resolved or you have additional questions about this specific thread topic then you can post them at any time. I still receive email notifications when threads have been resolved.

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