• when I am trying to enter my website then the following problem occurs

    Forbidden

    You don’t have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    please help.what should I do to solve the problem

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello mridulmet,

    Please check your file permissions. Also make sure that WordPress has been unpacked in the DocumentRoot of your website, which could vary depending on your hosting environment.

    You need to chmod your www or htdocs folder. You can use an FTP program like filezilla. Just right click a folder and set permissions to 775.

    Thread Starter mridulmet

    (@mridulmet)

    I am new to wordpress and have upload my site to public html folder of cpanel.Now what should I check in the file permission and what should I change? please tell elaborately @kpetku

    Thread Starter mridulmet

    (@mridulmet)

    I have change the permission of my website to 775 in the c panel but the problem stays.I am new to wordpress so please tell me elaborately what I have to do solve the problem.I am using windows7

    Hi,

    What should I check in the file permission and what should I change?

    At cPanel File Manager, navigate to your WordPress directory and makes sure that you have following permissions:

    Public_html folder == 750
    Any subfolders under Public_html == 755
    Any files == 644

    You can set permissions to files/directories from cPanel, you just need to right click on files/directories and select change permissions. If this does not fix your issue, you can ask your web host to set exact permissions for you.

    Thanks,

    Thread Starter mridulmet

    (@mridulmet)

    I can change the sub folders and file but how can I change the public_html folder permission? It can’t change from the C panel besides the files and folders are already on the permission according to your advice but its not working @accuwebhosting

    Thread Starter mridulmet

    (@mridulmet)

    when I am trying to enter my website then the following problem occurs

    Forbidden

    You don’t have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    please help.what should I do to solve the problem

    Hi,

    At cPanel file manager, navigate to following path

    /home/username/

    Here, you would see folder public_html, just right click on this directory and select change permissions as 750. If this does not fix your issue, you can ask your web host to set exact permissions for you.

    Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘403 forbidden’ is closed to new replies.