Hi @rozza00, thanks for reaching out.
This message usually means that Wordfence has blocked you for violating a firewall rule.
Please follow these steps to disable Wordfence manually and get back into your site:
- Please use FTP/SFTP — or any file manager available to you.
- Look inside the /wp-content/plugins/ directory and rename the wordfence directory to wordfence.bak.
- Once you have logged in to your WordPress admin you can name the folder back to wordfence again.
- Refresh your dashboard and you should be able to see Wordfence Active again. If not, go to the Plugins page and Activate it.
Once you login, check the “Tools” > “Live Traffic” page feed and locate the request that was blocked. If you are sure that the request is safe and should not be blocked, you can add the blocked request to the allowlist.
I would suggest that you switch the Firewall to Learning Mode for sometime. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting.
https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.
Let me know how it goes.
Thanks!
Mark
