403 Forbidden Error

  • Resolved clearscope

    (@clearscope)


    9 years, 10 months ago

    We have installed the plugin and followed the instructions for setting it up. However, when trying to register, whenever we submit the registration form we get a page with this error:

    —
    Forbidden

    You don’t have permission to access /registration/ on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    —

    Also the URL shows as /registration/?

    Could you please help us figure out what we need to do to get things working?

    Thank you!

    https://www.ads-software.com/plugins/event-registration/

Viewing 5 replies - 16 through 20 (of 20 total)
  • Plugin Author Radices

    (@radices)

    Somethings being missed. Whats in the .htaccess files? Permalink settings?

    Thread Starter clearscope

    (@clearscope)

    That was it!

    It looks like some code being added to the .haccess file by a security plugin was causing the problem. As soon as I removed that code, everything was solved.

    I think it was a plugin called Bullet Proof Security that was the culprit, should anyone else ever run into a similar situation. But deactivating and deleting the plugin hadn’t solved it, because the code that was causing the conflict was still in the .htaccess file.

    Anyway, thank you greatly for not giving up and helping to get this working, it is much appreciated!!!

    Plugin Author Radices

    (@radices)

    That’s great! Thanks for hanging in there yourself.

    Thread Starter clearscope

    (@clearscope)

    Hi – we have one other question:

    Is it possible to get an email notification when someone registers? Everything seems to be working fine, but we don’t have any way of knowing that someone has registered, other than logging-in to the dashboard and checking the attendee’s list. Is there an email notification setting somewhere?

    Thank you!

    Plugin Author Radices

    (@radices)

    There is an $20 add-on for that. Check out this link.

    https://wpeventregister.com/downloads/coordinatormodule/

    Cheers,

Viewing 5 replies - 16 through 20 (of 20 total)
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