Hey there
The Chimpstatic script is a script that is loaded into a user’s theme when the Mailchimp for WooCommerce plugin is activated. It is used to load features from Mailchimp, specifically pop-up forms.
If an error 403 forbidden occurs with the Chimpstatic script in Mailchimp for WooCommerce, it could be caused by several factors related to the hosting environment. Here are some troubleshooting steps to resolve this issue:
Update Your Versions: Make sure you are using the latest version of the Mailchimp for WooCommerce plugin and that you have the required minimum versions of WordPress, WooCommerce, and PHP.
Enable Remote Diagnostics: In the plugin’s settings tab, enable “Remote diagnostics”. This will allow the plugin to attempt to reactivate the webhook remotely every few hours.
Check for Blocked Access: Contact your hosting provider or firewall service to see if they are blocking access from the Mailchimp servers that are trying to verify the webhook. Specifically, check if anything is being blocked from the endpoint: wp-json/mailchimp-for-woocommerce/v1/member-sync.
Disable Server-Side Caching: Temporarily disable any caching plugins or add a “do not cache” instruction for the plugin’s API path: wp-json/mailchimp-for-woocommerce/v1/member-sync.
Validate REST API: Check if the REST API is working correctly by accessing the following URL using a guest browser: /wp-json/mailchimp-for-woocommerce/v1/ping. If this feature is turned off for the API path, it may cause issues.
Allow Through Firewall: If the previous steps fail, you may need to allow anything coming through the firewall for the following URL: /wp-json/mailchimp-for-woocommerce/v1/member-sync.
If none of these troubleshooting steps resolve the issue, it is recommended to reach out to Mailchimp support for further assistance.
