403 Forbidden on login page

  • Hi WP users.

    I’ve used www.ads-software.com for years and have never come across this problem before and I’m totally stuck.

    My admin login page is coming up with the following:

    403
    Forbidden
    Access to this resource on the server is denied!

    As is my blog page.

    I can’t login to my dashboard because of this… so I can’t troubleshoot plug-ins or anything like that…

    Is there another way to log in to my dashboard? How do I get around this issue?

    Any help would be greatly appreciated!!

    Thank you so much.

    Sash.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Try reviewing:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    I’m speculating a lot here, so clarify some things for me if I’m way off base.

    If you have uploaded WordPress yourself make sure that the files are in the correct directory.

    It’s pretty common to get a permissions error(403) when your domain is looking at a directory without permissions. WordPress would automatically have an index.php file with permissions on.

    You’re using cPanel. If this is an addon domain, make sure that the domain is pointing to the correct directory
    Usually /public_html for the primary domain
    and /public_html/some_other_folder_you_specified for any addon domains.

    Thread Starter sashinked

    (@sashinked)

    oh gosh, I’m so out of my depth. I have no idea what I’m doing… I’ve always just used the dashboard which I’m confident with but without being able to access it I feel totally lost.

    My brother manages the server it’s on – is this where I check where the domain is pointing?

    I uploaded wordpress about four years ago… so I can’t remember who did it… whether it was me or my brother.

    Sorry for all the questions ??

    Thanks so much for your help!!

Viewing 3 replies - 1 through 3 (of 3 total)
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