• Resolved MisterH

    (@hmarksthespot)


    Since the latest WP update this was one of the plugins that was not working all too well. After this plugin was updated, thanks to the developer, the plugin is working again.

    Problem is, during the time the plugin was not working, on one of the sites, we tried to re add a instagram account, and it never managed to load the account name / number, although has a access token.

    Right now the problem is that the plugin wont let me delete the old account and re add a new one. Keeps throwing this error below.

    404 cant delete account, account ID not found.

    And obviously since I am on the free plan I cant even add another account. How do you delete the plugin with all database info and reinstall it? ( I tried to uninstall with the check box in the plugin to delete all info, but it did not help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter MisterH

    (@hmarksthespot)

    Some help would be appreciated.

    How do you delete this plugin from the database and such? can you mark the right tables? Maybe if I do that and reinstall it, it will be good again?

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @hmarksthespot

    Hi mate,

    To better assist you with any inquiries or issues, could you kindly contact us via direct message on our Facebook fan page at?https://www.facebook.com/quadlayers?

    Could you also please tell us what version of our plugin and WordPress you are using and what theme you have active?

    Best regards, QuadLayers Support Team.

Viewing 2 replies - 1 through 2 (of 2 total)
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