404 error

  • Hi,
    I installed WordPress using the one-click method given on Ovh- a hosting website. I don’t know why but the website was installed in the admin folder. If you go the homepage of this site you will have to click on a folder to access the main site. In order to fix this issue people have given me two options
    1) I was asked to reinstall the website manually using ftp and to install the files directly in the www folder- when I did that the website started showing 404 error

    2) I was also asked to change the path in the root directory from www to www/admin
    This resulted in the same 404 error.

    At this moment I moved back the admin folder in the www folder so that it doesn’t show 404 error. Can anyone please help me with this.
    I will be extremely grateful for your help.

    Thank you

    • This topic was modified 5 years, 6 months ago by catycatcaty.

    The page I need help with: [log in to see the link]

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  • I’d probably just reinstall everything into the webroot folder and go from there.

    That admin folder worries me though… I’m a little worried about that clobbering the WordPress admin functions.

    Your best bet would be to call hosting support at your webhost and ask them for help.

    Thread Starter catycatcaty

    (@catycatcaty)

    Hi JNASh,

    Thank you for replying. I have tried doing that -reinstalling everything in the root folder but it has not worked. When I do that I receive a 404 error.

    I have also contacted the hosting company but so far they have not responded and given their poor customer support I don’t think they would respond in a timely manner. Hence, I am here looking for a solution.

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