404 error

  • Resolved jedikama

    (@jedikama)


    2 years, 1 month ago

    Got 404 error while trying to download a file from a shortcode created by plugin. Same configuration on another site (in different language) works perfectly.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hey @jedikama ,

    If you go to dashboard > Settings > Permalinks and click Save changes without any modifications does it solve your issue?

    Warmly,
    Razvan

    Thread Starter jedikama

    (@jedikama)

    No, i tried that already.

    Plugin Author Razvan Aldea

    (@raldea89)

    Could you please also go to dashboard > Downloads > Settings > Advanced > Miscellaneous and clear all transients?

    Warmly,
    Razvan

    Thread Starter jedikama

    (@jedikama)

    Did that too – no luck ??

    Plugin Author Razvan Aldea

    (@raldea89)

    Could you please tell me what are the paths of the files in your Downloads? If you’re not comfortable displaying them here you can use our contact form here.

    Warmly,
    Razvan

    Thread Starter jedikama

    (@jedikama)

    Hi! I tested plugin conflict again but this time i saved permalinks after each plugin was turned off, and there was a conflict with Woocommerce plugin. With that it was easy to find the problem – one of the endpoints in woocommerce had the same value as download endpoint set in the plugin (both named “downloads”). Changing that solved the problem. Thank you for very fast respond and all the help!

    Plugin Author Razvan Aldea

    (@raldea89)

    Hello @jedikama ,

    Awesome that it worked out in the end ??

    Have a wonderful day!
    Razvan

Viewing 7 replies - 1 through 7 (of 7 total)
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