404 Error for Linked JS File

  • Resolved ddewett

    (@ddewett)


    5 years ago

    The plugin links to an external resource to load the cookie banner. This JavaScript file returns a 404 error as of 2/26/2020. I filed an issue with their online support, but I noticed that there is not an issue since 2018 that has a response from the company.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iubenda

    (@iubenda)

    Hi, thanks for writing, what is the file that gives you a 404? We just tried with the file linked (https://cdn.iubenda.com/cs/iubenda_cs.js) and it’s loading normally.

    Plugin Author iubenda

    (@iubenda)

    Could you potentially be using a VPN that is blocked by our CDN, akamai?

    Thread Starter ddewett

    (@ddewett)

    Could you potentially be using a VPN that is blocked by our CDN, akamai?

    No, it turned out that my IP (which is static) was cleared by Akamai. After about an hour of troubleshooting this with my provider, it ended up being a filter on their end for malicious websites. As soon as that was disabled, everything worked fine.

    Plugin Author iubenda

    (@iubenda)

    That’s reassuring, thanks for letting us know!

Viewing 4 replies - 1 through 4 (of 4 total)
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