• This is the only page on my website showing the 404 error. I have tried checking plugins, messing around with the htaccess file as well as setting permissions but in vain. I’m new to all this and don’t know much about website development. Please tell me how to resolve this issue.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I’m getting 403 (Forbidden), and not 404 (File Not Found).

    It looks like you have private access to this page of the site. Try changing the privacy settings in the admin panel.

    Thread Starter simarnapaintal

    (@simarnapaintal)

    @gappiah I’m sorry, that’s what I meant. It was a typing error, thanks for pointing it out!

    Thread Starter simarnapaintal

    (@simarnapaintal)

    @davidksmiths The page visibility is set to public, is there some other setting I need to change?

    This 403-Forbidden page seems to be coming from your web server itself, not WordPress (so WordPress’ visibility settings wouldn’t come into play here).

    This is likely due to permissions or some ACL (access control list) configuration on your web server.

    You mentioned “messing around with the .htaccess file”. But on querying your website, I can see your site’s web server is OpenResty, which is based on Nginx, which doesn’t support Apache’s .htacess (at least support is not built-in, unless you’ve taken the trouble to compile a 3rd-party module supporting this).

    Let’s try this: create a new blank PAGE, but make sure it doesn’t contain the word “blog” in the title or slug. Change your POSTS page to this new page (from the current /blog/)… and let’s test to see if you can get your posts to display on this new page. What I’m trying to test here is if the path /blog/ is somehow restricted in your web server configuration.

    Standing by for your feedback.

    PS: Since (I believe) you’re on Godaddy’s Managed WordPress hosting, this is something that should surely fall under “managed WordPress hosting”, and you may want to get in touch with GoDaddy support to help you with this.

    PPS: Also, if you have any security plugin, kindly go over the settings to be sure this is not the culprit. You may even want to temporarily disable it.

    Thread Starter simarnapaintal

    (@simarnapaintal)

    @gappiah Hi! Thank you for your response. You’re right. I created a new page:
    https://www.wethespace.com/testing/ and made it the posts page and it seems to be working just fine on the browser I was logged in on but appeared blank on one I wasn’t logged in on. I did get in touch with GoDaddy support but they told me that only my web developer could help me with this but since I made the website on my own I didn’t know who to contact. Do you know how I can fix the settings that are not allowing the previous link to function? Thank you so much for your help!

    If visibility is enabled, and the new page you created is also there. Then such a problem is due to your server. Write a letter to your hosting technical support.

    • This reply was modified 4 years, 4 months ago by davidksmiths.
Viewing 7 replies - 1 through 7 (of 7 total)
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