404 error on downloads

  • Resolved CreaZo

    (@creazo)


    10 months, 2 weeks ago

    Hello, for more than two months I have had fairly regular 404 errors on my file links coming from Download Monitor.
    The only solution I found is to update my permalinks but it is always a temporary solution that works for a few days or hours.
    During these two months, I looked everywhere on my site without really understanding where the problem was coming from and recently I deleted and recreated my .htaccess file but after a few days the problem returned.
    The problem being only with your extension, I was wondering if you had already had this situation?
    My configuration:
    Version 6.4.2
    Site language fr_FR
    Website URL https://segpa.org
    Structure of permalinks /%postname%/
    Download Monitor Version 4.9.5

    Regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @creazo,

    Thanks for reaching out to us!

    I noticed that you already reached out to us via our contact form and we will continue our conversation there. I will mark this thread as resolved.

    Warm regards,

    Beatrice.

Viewing 1 replies (of 1 total)
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