404 error on site Insta feed

@shred101 Hi mate,

We want to inform you that recently, Facebook has implemented new policies and requirements that affect the functioning of Instagram applications. Consequently, some users may be experiencing issues when using our plugin.

We want to assure you that our team is aware of this situation, and we are working diligently to comply with all the new requirements imposed by Facebook. We are in constant communication with the Instagram API team to ensure that we can implement the necessary updates as soon as possible.

Please stay tuned for future updates in this forum thread. We will be providing additional information and updates on the progress of our fixes.

Thank you for your support and understanding.

Best regards, QuadLayers Support Team.

@shred101

We wanted to provide you with an update regarding the recent issue. We’re happy to share that Facebook has acknowledged the incident, and we have implemented a temporary fix to address it.

However, it’s important to note that there is still a pending review from Facebook on this matter. While we have taken immediate action to resolve the most urgent aspects, we are awaiting final confirmation from Facebook.

In order to verify the fix, we kindly ask you to regenerate the token for your Instagram account using the following links:

Personal: https://socialfeed.quadlayers.com/
Business: https://socialfeed.quadlayers.com/facebook.php

We will keep you all informed of any further updates.

Best regards,

QuadLayers Support Team.

Thank you. The feed has clearly started working again since you followed this up. I reckon this was clearly an issue at their end. Hopefully this is now resolved.

@shred101

We will really appreciate it if you can leave a review about support here -> https://www.ads-software.com/support/plugin/insta-gallery/reviews/

This will help to improve our rankings and the sustainability of this product.

Best regards, QuadLayers Support Team.