• My WP installation had been working fine until updating a series of plugins at once. My site crashed after the update and is back up running.

    The problem is I cannot access my admin page. I had prior installed a plugin (better-wp-security) to customize my wp-admin URL.

    I attempted several steps to gain access to admin including:
    — Reinstalling WP 4.1
    — Disabling all plugins
    — Restarting the server
    — Confirming the custom login URL is still under “Options” in the database

    There were other minor steps taken. After all these steps, /wp-admin, /wp-login.php and my custom URL all result in 404 errors (“The requested URL /[XXXX] was not found on this server.”)

    One solution proposed I haven’t tested is deleting the .htaccess file. I unfortunately haven’t been able to find the .htaccess file relevant to WP.

    Can anyone advise on further troubleshooting?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Site URL Please?

    Thread Starter Catalyx

    (@catalyx)

    Thanks for the message.

    Because the site is under (delayed) construction, can we please troubleshoot without the URL?

    PS: I had activated debug mode and no errors appeared.

    Thread Starter Catalyx

    (@catalyx)

    ** bump **

    Can anyone please advise?

    do fresh installation of wordpress, and migrate database/theme/plugins there.

    Thread Starter Catalyx

    (@catalyx)

    @laliz Thanks for the suggestion. I had tried reinstalling WP and importing the database and content folders without success.

    I’d like to try deleting the .htaccess file but cannot find it at the WP root directory. Would you happen to know what alternatives some server hosts use in place of the file?

    PS: my FTP client is set to display hidden files and folders

    you can create one in your root directory.

    Thread Starter Catalyx

    (@catalyx)

    Thanks. I created an .htaccess file in my root directory. The admin URLs still return a 404 error.

Viewing 7 replies - 1 through 7 (of 7 total)
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