404 error trying to create packages

  • Resolved zelky

    (@zelky)


    9 years, 2 months ago

    Hi,

    Duplicator is having issues (404/time out issues) creating packages after working flawlessly on a website I manage. But the log file says that the process is completing from what I can tell (see bottom).

    How do I download the package and installer file if the process doesn’t complete? Via FTP from the wp-snapshots folder?

    And do I need to rename them before using i.e. remove all the file info other than package name and installer.php?

    I usually download the files to save as backup, rather than just leaving copies on the server.

    Thanks.

    ******************************************************************************
    MAKE INSTALLER:
    ******************************************************************************
    Build Start
    Build Finished
    Preping for use
    Template parsed with new data
    Complete
    Added to archive

    https://www.ads-software.com/plugins/duplicator/

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  • Hey Zelky,

    How do I download the package and installer file if the process doesn’t complete? Via FTP from the wp-snapshots folder?

    Yes the files will be in the wp-snapshots folder and you can just FTP them.

    And do I need to rename them before using i.e. remove all the file info other than package name and installer.php?

    When you place them in the new directory it should be empty. You don’t need to rename the files.

    Hope that helps!

    Thread Starter zelky

    (@zelky)

    Thanks for the tips.

    Duplicator is working flawlessly again due to the website being on a new a server.

    I suspect it was server issues that was causing the time-outs, because they have stopped now.

    Thanks for the update!

    Cheers~

Viewing 3 replies - 1 through 3 (of 3 total)
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