Enquiry button not showing

  • kira7

    (@kira7)


    2 years ago

    Hi ??

    I have gone through all the settings and believe them to be all set up correctly however the button is not appearing on the product pages.

    I have cleared cache, viewed on browser that has not visited site etc – not button.

    Please advise.

    Thanks.

    Kind regards,
    Kira

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • arjunp

    (@arjunp)

    Hey @kira7

    Apologies for the delay in response, could you deactivate one plugin at a time and test the issue? It might be due to a conflict with another plugin.

    Thread Starter kira7

    (@kira7)

    No luck – I barely have any plugins on to start with and nothing is conflicting with your plugin (or everything is as still not working).

    I have just completed the settings at /wp-admin/admin.php?page=product-enquiry-for-woocommerce – was there something else I had to do?

    Really keen to utilise your plugin if you can offer any further advice.

    Thanks.

    arjunp

    (@arjunp)

    Hey Kira,

    Could you please share the link to your site so that we can try debugging it once at our end ??

    Thread Starter kira7

    (@kira7)

    Hi, Sorry for delay. The site is https://paradise.webfactory.com.au/

    Here is a direct product page -https://paradise.webfactory.com.au/shop/mate-immune-support/

    Thanks.

    Nat ??

    Hey @kira7

    I will discuss this with the team and get back to you soon with an update.

    Hey @kira7

    WE have tested the PE Free plugin with the latest version of Woocommerce and WordPress and it is visible on the product page. This seems to be a site-specific Issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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