404 Errors on Translated English Pages Using TranslatePress (Version 2.8.7)

  • solidoes

    (@solidoes)


    1 month ago

    Dear Support Team,

    I am experiencing an issue with TranslatePress (Version 2.8.7) on my website, where all the translated pages in English are returning 404 errors. My site’s default language is Spanish, and everything works fine in that language. However, whenever I attempt to access any English-translated page (for example: https://www.bodegasgongora.com/en/producto/mardeluces-2/), it leads to a 404 page not found error.

    Here are the steps I’ve already taken to troubleshoot the issue:

    1. I have re-saved the permalinks several times.
    2. I have cleared the site cache and even disabled LiteSpeed Cache entirely.
    3. I have checked the .htaccess file and reset it to default settings.
    4. I verified that “Force language in custom links” is enabled in the TranslatePress settings.

    Despite these efforts, the problem persists. It seems to specifically affect the English translations, as the original Spanish pages work without any issues.

    I would appreciate your guidance on resolving this matter. Could this be a known issue with the current version of TranslatePress (Version 2.8.7), or is there another configuration I should check?

    Thank you for your assistance.

    Best regards,
    Mario Suárez
    https://www.bodegasgongora.com

    • This topic was modified 1 month ago by solidoes.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • lila22

    (@lila22)

    Same issue here, this plugin is a real disaster, i will move to another one. and they do not reply to the request sent to the support.

    Thread Starter solidoes

    (@solidoes)

    Thank you for your response, Lila. I hope the plugin support team gets back to me soon ??

    • This reply was modified 1 month ago by solidoes.
    Thread Starter solidoes

    (@solidoes)

    I have resolved the issue by downgrading from version 2.8.7 to 2.8.4. I would like to highlight that I haven’t received any response from the plugin’s support team, which I find unacceptable ??

    Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @solidoes and @lila22,

    Thank you for reaching out, and I apologize for the delay in our response. We’re currently investigating this situation and will get back to you with an answer as soon as possible. We appreciate your patience.

    In the meantime, you can downgrade to the previous version of the plugin.

    Or you can fix the URL directly in the database by following these steps:

    Step1: Install this plugin on your site: https://www.ads-software.com/plugins/wp-data-access/

    Step 2: Go to WP DATA Access > Data Explored > Search for trp databases > navigate to the last page, we will work with _trp_slug_originals and _trp_slug_translations tables.

    Step 3: In the _trp_slug_originals tab > search for “mardeluces” > and delete it and the results with a suffix.

    Step 4: In the _trp_slug_translations tab > search for “mardeluces” > and delete it and the results with a suffix.

    JDub800

    (@jdub800)

    I am also having this issue – How can I download an earlier version?

    • This reply was modified 4 weeks ago by JDub800. Reason: typo
    Thread Starter solidoes

    (@solidoes)

    You can download older versions of the TranslatePress plugin from the official WordPress repository by following these steps:

    1. Go to the plugin page in the WordPress repository: TranslatePress – Multilingual.
    2. At the bottom of the page, click on “Advanced View.”
    3. Scrolling down, you’ll find a section called “Previous Versions.”
    4. From there, you can select the version you need and download it in .zip format.

    Make sure to backup your site before installing older versions, as these may have security vulnerabilities or compatibility issues with other current plugins or themes.

    JDub800

    (@jdub800)

    It was my error – I’d forgotten to setup permalinks. This version is now working as expected.
    Thanks for the feedback though. ??

    I have found a solution for me, the support was completely useless, i was so desperate to make it work that i start to tick all the boxes and it work,
    in the advanced tab –>

    the last section called : Load legacy SEO Pack Add-On?Yes
    In case the recent migration to the new slug rewrite is causing trouble, set this to Yes to use the old method
    Please?open a support ticket?letting us know of the issues you are having.

    I checked the box and it worked!!
    Hope this will help someone.

    Thread Starter solidoes

    (@solidoes)

    Hi @lila22 , thank you very much for sharing the workaround ??

    I have same issues. Its absolutely unacceptable.

    I’m having this same issue. I rolled back to 8.4 and it’s still not working.

    I don’t have that option that you mentioned. @lila22

    Any other fixes?

    Please help. @madalinaruzsa

    • This reply was modified 1 week, 2 days ago by avinashk30.

    Same here. 404 on translated urls and aslo on translated CPT base.

    stormymondays

    (@stormymondays)

    I can’t believe this is happening again, exactly like like the bugs from early september. The workaround didn’t work for me on a Woocommerce site. The products get stuck in an endless loop while other pages are 404.

    I have so many 404’s and other issues due to this plugin – really unsure what to do as i do not want to lose the translated pages if i delete the plugin – support is terrible for a paid pro plugin. To find out and fix the issues showing in GSC is above my pay grade unfortunately – lost on where to turn.

    For me, it’s fixed on update 2.9.0?/ 1.4.9 pro.

Viewing 15 replies - 1 through 15 (of 15 total)
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