404 Errors relating to href=”javascript:void(0)

Hi @kmud,

Apologies for the inconvenience caused.

It could be the result of some HTML errors in the cookie banner message text. Could you please share the entire text from the Message text field under GDPR Cookie Consent > Settings > Customise Cookie Bar tab.

Hi there,

this what I have in the message tab:

<div class=”cli-bar-container cli-style-v2″><div class=”cli-bar-message”>We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.</br><div class=”wt-cli-ccpa-element”> [wt_cli_ccpa_optout].</div></div><div class=”cli-bar-btn_container”>[cookie_settings margin=”0px 10px 0px 5px”][cookie_button]</div></div>

Hi @kmud,

We couldn’t identify anything wrong in the HTML.

This may be a plugin or theme conflict. In order to identify the conflicting item, please try disabling all plugins, and switching to a default theme. If the problem goes away, enable them one by one to identify the source of the problem.

You can use the Health Check plugin to do this without affecting site visitors. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in.

Hi there,

I installed HEalth Check and default theme… but As soon I activate your plugin, this appears in the page source
<a href=”javascript:void(0)”

Regards
K

Hi @kmud,

Please share a screenshot of the browser console with only the GDPR plugin and WordPress default theme active.

Hi @kmud,

This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.