404 issue

Hi @marlonsabala

thank you so much for purchasing the PRO version! I really appreciate it. This is a big help for the project.

About the issue with Stripe, looking at your screenshot it looks like the server of FDP refused to load a font file from the server of Stripe.
This is caused by the Content Security Policy of the FDP website.
According to that policy, no assets from external servers can be loaded.
Theoretically, this should not have any impact on the checkout in terms of functionality, but I will investigate it in more detail.

About your question

Another question, is it possible to disable a plugin by user’s device.?

You could disable specific plugins only on mobile or desktop devices, but not for a specific device.
If not really needed, I would also avoid to disable plugins only on mobile, because if you do it, then you need a caching system that serves a separate cache for mobile devices. This means after the cache expires, or if you clear it, then the cache of all the pages need more time to be generated, because a single page needs two cached version.

I suggest trying to understand the cause of the problem and solve it.
Howevver, if you don’t find it, and you release it for yourself it’s more important to deactivate plugins only for the Chromebook, open a ticket on the premium support. Theoretically, this is something specific and custom that is not covered by the premium support either, but I will be happy to give you a couple of lines of code to disable the plugin that is giving issues only on the Chromebook.

Have a great day!

Jose

Sounds good @giuse

I will try to investigate this further before applying further filters. But really appreciate your kindness with this.

So, just installing the pro version. DO I necessarily have to have the free plugin still installed?

Let me know

Marlon

Many thanks to you @marlonsabala

Yes, you need the free version because the PRO version is an extension of the free version.

Have a great day!

Jose

Hi Jose,

Hope you’re well. The issue with the 404 is back I’m afraid.

No error messages on the plugin. But now it’s happening intermittently on a specific page. The page is a very simple one loading a shortcode. That’s it.

To fix it, I need to go into your plugin, enable all plugins and disable them again. That works every time.

Sometimes clearing LiteSpeed cache also works. But not always.

I know I don’t need the disabled plugins for this page and indeed it works fine most of the time, but sometimes it just shows a 404 screen.

Any ideas?

Interestingly enough @giuse

The issue happens even if I leave the page for a while without any plugin restrictions.

A little more testing. It seems that re-loading the page (sometimes twice) works. It’s very strange

No caching enabled btw