404 message and Warning Message

  • I am receiving a 404 message with this text on the top of the page:

    Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\inetpub\vhosts\charterhomes.com\subdomains\blog\httpdocs/C:\inetpub\vhosts\charterhomes.com\subdomains\blog\httpdocs\wp-content\plugins\thesis-openhook/thesis_openhook-en_US.mo) is not within the allowed path(s): (C:/Inetpub/vhosts/charterhomes.com\;C:\Windows\Temp\) in C:\inetpub\vhosts\charterhomes.com\subdomains\blog\httpdocs\wp-includes\l10n.php on line 334

    Here is the site:
    https://blog.charterhomes.com/

    Can anyone tell me what this issue is and what is the fix? It happened all of a sudden, I wasn’t working on any code or anything out of the norm.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    your pligin “thesis-openhook” seems to be the issue.

    To rule out if this plugin is the issue, try renaming /deletig the thesis-openhook folder via FTP:

    Thread Starter charterhomes

    (@charterhomes)

    Thank you! I actually deactivated the pucl in, based on your feedback, but I’m still getting the same warning message…could it be something else?

    Moderator t-p

    (@t-p)

    I just checked – your site now opens fine!

    – So try flushing any caching plugins you might be running, as well as server and/or browser caches. To clear cache in your browser, press clrl+f5 keys simultaneously. Also, try different computer/different browser.

    Thread Starter charterhomes

    (@charterhomes)

    That seemed to do the trick! Thank you so much for your help! You saved my Thursday here at the office. ??

    ::high five::

    Moderator t-p

    (@t-p)

    You are welcome ??

    Good work! Please update to [resolved]

Viewing 6 replies - 1 through 6 (of 6 total)
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