• Resolved raul_coca

    (@raul_coca)


    Hi. I wanted to create a new website from scratch, and thus I deleted all the content from the previous website, which was a WordPress website too, but someone installed it for me and instead of being straight forward, meaning all the content being present in public_html, he made a second public_html folder like in the attached picture. Now after I deleted all, and installed a fresh WordPress with Softaculous, when I access the website it shows “404 Not Found – The resource requested could not be found on this server! – Proudly powered by LiteSpeed Web Server
    Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.”

    The website is https://www.crazytravel.ro

    My cPanel content
    Normal cPanel content

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator James Huff

    (@macmanx)

    Which public_html did you install the files into?

    Thread Starter raul_coca

    (@raul_coca)

    The one which exists there by default, of course. But the files were in the second public_html as well. I honestly say that it’s the first time I see this behaviour, really.

    The folder “dezarhivat” means unzipped. I think this error appeared after I deleted this folder’s content, which was like 2 gigs or so.

    Moderator James Huff

    (@macmanx)

    Have you gotten in touch with your hosting provider?

    Visiting https://www.crazytravel.ro/ shows everything currently in its directory, and its not much, definitely no WordPress files.

    Thread Starter raul_coca

    (@raul_coca)

    My hosting provider didn’t answered yet, so I thought I should find an answer elsewhere.
    Maybe deleting that folder’s content made the DNS servers reset or something? Because I clearly have a WP install, created with Softaculous, and can be seen also in cPanel.

    So what do you see when visiting crazytravel.ro? You don’t see the 404 error?

    Moderator James Huff

    (@macmanx)

    This is what I see: https://cloudup.com/ckwy8cfEl8r

    Which means those are the only two things in the directory that the domain is hitting.

    Are you sure your name servers are set correctly? Your domain is reporting these three:

    ns.clausweb.ro.
    ns.registar.ro.
    ns.romania-webhosting.com.

    It’s very rare to see name servers each with different domains.

    Thread Starter raul_coca

    (@raul_coca)

    These are the name servers my hosting provider told me to input. But I don’t think this is the problem, because even after I set these name servers, the website was still going just fine.
    Having deleted the “dezarhivat” folder’s content(which means “unzipped”) which had like 2 GB, could these name servers have been reset?

    I see this, even after I clear my whole browser history and all. I tried with Chrome, Opera, IE, Safari, Mozilla…same result.

    https://i58.tinypic.com/30clk5d.png

    Moderator James Huff

    (@macmanx)

    I don’t think deleting a folder should ever alter name servers. At the very least, the name servers I quoted above are where I’m seeing the site in my screenshot.

    You should probably definitely wait for your hosting provider to get back to you on this.

    Thread Starter raul_coca

    (@raul_coca)

    Ok, thank you.

    Moderator James Huff

    (@macmanx)

    You’re welcome, please let us know how it goes!

    Thread Starter raul_coca

    (@raul_coca)

    The thing is that I solved it. I just installed WP through Filezilla and even though it didn’t worked, meaning that the website was still empty, when I accessed the website the same things you said you have seen appeared to me too. Then I deleted the entire public_html’s content through Filezilla, installed WP from cPanel scripts and voila! Thanks James, your replies gave me some extra ideas.

    Moderator James Huff

    (@macmanx)

    Excellent, I’m glad you found a solution! ??

    atomicae

    (@atomicae)

    @raul_coca
    i was facing the same problem, found your solution, and all works fine now! simple fix.

    thank you ??

Viewing 12 replies - 1 through 12 (of 12 total)
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