404 Not Found Error Occuring with every link from our homepage

  • Resolved JRSpaAdmin

    (@jrspaadmin)


    9 years, 7 months ago

    Hello,
    This morning we discovered that our website homepage will load but anytime you try to access another page from a link on that page, you get the following error:
    Not Found

    The requested URL /about-us was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at johnrobertsspa.com Port 80

    I have now accessed our admin portal but I am not sure what happened or really how best to proceed. We had not been making any changes or adding to the site in anyway. I have not actually been in the admin portal at all this week.

    I am currently trying to do a full backup (started this morning at 9am, its still running) of the site so that I can upgrade to WordPress4.2.1.

    Our website is https://johnrobertsspa.com/

    Any and all advice would be much appreciated.
    Thank you in advance!

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