404 not found, link is not working if coming from facebook or instagram

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Chadwick Marketing

    (@chadwickmarketing)

    Hello Schmekbu,

    This problem is usually related to your site’s permalink settings. For further investigation, kindly send your site’s health report to [email protected]. This report can be found in the WordPress admin under Tools → Site Health. You have the option to copy it to your clipboard in the “Info” tab.

    With kind regards

    Thread Starter schmekbu

    (@kaklappen)

    @chadwickmarketing

    thanks, I just send you the report by email

    I never changed permalinks, they are the same as 6 years ago after installing.

    I also saved them again without changing, it didn′t help

    whats next?

    Plugin Author Chadwick Marketing

    (@chadwickmarketing)

    Hello Schmekbu,

    We have found the root cause of this issue. It will be fixed in the next version of Social, which we’ll release in the coming days.

    For now, there’s nothing more you need to do from your side – just keep an eye out for Social version 1.5.9.

    With kind regards

    Thread Starter schmekbu

    (@kaklappen)

    Its been 2 weeks now and nothing has been resolved yet.

    What is going on?

    Plugin Author Chadwick Marketing

    (@chadwickmarketing)

    Hello Schmekbu,

    We have just sent you a mail. Kindly check your inbox for instructions on how to try the new version.

    With kind regards

    Thread Starter schmekbu

    (@kaklappen)

    I can confirm version 1.5.9 fix this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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