Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I have checked the product pages on your site and found that all product pages accessed via the link https://candleartesoteric.com/cs/product/svicka-pro-stesti are currently redirecting to https://candleartesoteric.com/cs/velke-svicky-cs/svicka-pro-stesti/. However, when accessing https://candleartesoteric.com/cs/product/svicka-pro-stesti/feed, I encounter a 404 error. On the other hand, when using https://candleartesoteric.com/cs/velke-svicky-cs/svicka-pro-stesti/feed, it redirects to the product page instead of showing the feed.

    It seems that the plugin you are using to redirect https://candleartesoteric.com/cs/velke-svicky-cs/svicka-pro-stesti/feed to the product page is not working correctly. Could you please provide more information about which plugin you are using for the redirection?

    Also, could you please deactivate the plugin you’re using to remove the product and check if that resolves the issue? For testing purposes, I attempted to change the product base on my test site, and the feed link is working fine there.

    Issue regarding pagination on AMP page:
    Please note that we only provide support for issues related to WordPress.com core features. If you’re experiencing unusual pagination on your site, I recommend reaching out to the AMP plugin support team for assistance in resolving the issue.


    Regarding page crawling:

    Please note that we only provide support for WooCommerce core functionality. For issues related to preventing a page from being indexed or crawled, we recommend checking the settings of your SEO plugin to set the page as “noindex,” or configuring your AMP plugin to exclude specific pages from crawling.

    Thank you


    Thread Starter joaquin2019

    (@joaquin2019)

    Hi

    shahzeen(woo-hc)

    I am using: Premmerce Permalink Manager for WooCommerce (free version).

    I don’t know if is working together with Woocommerce.

    Do you have any information about this pluggin?

    thanks,

    Joaquin

    Plugin Support Jonayed Hosen (woo-hc)

    (@jonayedhosen)

    Hi @joaquin2019 ,

    Thanks for reaching out! It looks like you’re using a plugin to customize the permalink structure of your product URLs. I tested accessing the product without the /product slug by using the /CS slug, and it successfully redirected to the correct URL, as shown here:

    This suggests that the plugin is generally handling redirection rules correctly. However, the issue may stem from how the plugin manages specific redirection rules after modifications.

    From reviewing the plugin documentation, it seems that advanced features like 301 redirects are only available in the premium version and enabling this feature has been known to resolve similar issues in some cases.

    To resolve this, I recommend raising the issue in the plugin’s official support forum: Plugin Support Forum. Their team or community should be able to provide guidance tailored to your setup.

    I hope this clarifies things! Let me know if you have further questions.

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