404 on my site – can’t even access WP login

  • Resolved nicoladrake

    (@nicoladrake)


    2 years, 7 months ago

    My site and domain koreanunlocked.com was hosted on Siteground, and I installed WordPress for it.

    Months later I changed the domain to seoulexplorer.com. After doing that and waiting 72 hours, koreanunlocked.com gets a “This site can’t be reached” error which I expected, but seoulunlocked.com gets “403 – Forbidden
    Access to this page is forbidden.” on the home page. It also gets “404 – Not found. We searched the space, but we couldn’t find the page you’re looking for.” when I visit https://seoulexplorer.com/wp-login or https://seoulexplorer.com/wp-admin.

    It does appear in my list of sites, for example I can visit https://wordpress.com/settings/general/seoulexplorer.com. But the only settings there are Site Profile, Privacy and Site Tools. There’s no drop-down options under Settings. And when I visit Users it says “There was an error retrieving users”.

    I don’t know what I’ve done wrong, if anyone has any insights I’d be grateful.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • you are blocked by your host. contact them

    Months later I changed the domain to seoulexplorer.com.

    How exactly did you do this?

    The domain seoulexplorer.com seems to be pointed to a different folder which has no index file, and not the folder containing the existing WordPress site.

    That’s why you’re seeing the “403-Forbidden” on the homepage and “404-Not Found” on other pages.

    You’re not really specifically blocked by your host: it’s just a configuration issue. But you may still have to contact your host if you don’t know how to properly link the new domain to the old WordPress site.

    Good luck!

Viewing 2 replies - 1 through 2 (of 2 total)
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